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Paradigm shift, times are changing

Like so many other industries that are changing and evolving, the enterprise business software is facing enormous change as well. In fact, enterprise software is probably going through its biggest...

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Digitization of Africa

In recent years, emerging markets have been noticeably active in introducing new TV platforms. This subsequently boosts their subscriber volumes and therefore their revenues. According to Euroconsult...

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Dragons in Vietnam

About 200Km outside of Hanoi lies the scenic Halong Bay, a place of such beauty and exoticness that is often classed as one of the modern wonders of the world. The rumour has it that at Halong Bay...

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New CRM.COM Client Announcement: Rubio

We are pleased to announce Rubio in New Zealand as a CRM.COM client, which uses our Rewards solution for its cashback loyalty, gift cards and prepaid EFTPOS cards operations. Rubio provides the...

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How are you this morning Mrs. Waters?

There is an old British tongue twister that goes like this: “We had a knocker up, and our knocker up had a knocker up, and our knocker up's knocker up didn't knock our knocker up. So our knocker up did...

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Separating the concerns

During the decade of the 70s, Edsger Wybe Dijkstra introduced one of my favourite terms, the “Separation of Concerns” which refers to the practice of separating a problem into multiple smaller ones and...

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The shift from pay-to-own to pay-to-use

Subscriptions are a way to cultivate customer loyalty. Nowadays, the customer purchase behavior is changing and more and more companies decide to move in the direction of subscription-based services....

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New CRM.COM Client Announcement: ACTV

We are pleased to announce Africa Cable Television Limited (ACTV) in Nigeria as a CRM.COM client, which uses our prepaid billing solution for its Direct-To-Home (DTH) operations. ACTV (www.actv.tv) is...

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The Suits and Ties of Sales

You meet someone, you exchange names and they usually ask you "what do you do for a living?".  Right?  You can be a lawyer, a programmer, an accountant, a dancer, a musician, a chef, an astronaut or...

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CRM.COM signed a contract with First Digital TV in Ghana

We are pleased to announce that CRM.COM signed a contract with First Digital TV in Ghana for an SMS (Subscriber Management System) and prepaid billing solution for its Digital Terrestrial Television...

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CRM.COM Signed a Contract with CRM Loyalty Solutions

We are pleased to announce that CRM.COM signed a contract with CRM Loyalty Solutions in New Zealand for the CRM.COM Rewards solution for its prepaid, gift card and cashback processes. CRM Loyalty...

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CRM.COM Signed a Contract with EKO in Bulgaria, Serbia and Montenegro

We are pleased to announce that CRM.COM signed a contract with EKO in Bulgaria, Serbia and Montenegro for the CRM.COM implementation at the Head Office and alphapetrol POS at the petrol stations. EKO...

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CRM.COM Signed a Contract with Beximco

We are pleased to announce that CRM.COM signed a contract with The BEXIMCO Group in Bangladesh for an SMS (Subscriber Management System) and prepaid billing solution for its Direct-to-Home (DTH)...

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CRM.COM Signed a Contract with Evocity

We are pleased to announce that CRM.COM signed a contract with EVOCITY in France for an SMS (Subscriber Management System) and Billing solution for the implementation of an end-to-end OTT Platform...

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